Practical tips to help product managers be better writers and communicators

Consolidation Is Coming In 2023

Try Netflix's 5 A's for giving & receiving feedback: 1. Aim to assist 2. (Make) Actionable 3. Appreciate 4. Accept or discard feedback 5. Adapt (to company/country culture).

Product Management has been around for a good 40 years, but many companies are still figuring out the basics, including the role of PMs, their reporting line, and relationship with other disciplines. Here are three major PM role issues I see come up (plus one bonus).

As the SaaS landscape evolves, it can be hard to keep up with what's changing and what's proven. We've got your back with these 6 top SaaS trends.

Most companies don’t make it past the ten-year mark. And all too often, it comes down to one thing: They’ve lost sight of the customer. There’s lots of advice out there about customer-centricity and why it’s important — but few resources that talk about how to get there. This post seeks to help.

Sam Bankman-Fried was written up as the J.P. Morgan of crypto, but most of his success was due to very fancy financial engineering

User habits can have a big impact on a product’s long-term success. We will kick off our discussion of habits with how people develop them and the ways in which popular products nudge users to keep coming back.

What’s the right way to create PRDs? You should think about it as a dynamic & evolving document that helps unlock the next stage of development. 

It is common in B2B SaaS to describe companies as vertical and horizontal. Instead of the simple vertical vs. horizontal dichotomy, I prefer to think in terms of dimensionality.

I have a simple definition of ProductOps: it solves problems for product teams that single teams and individuals cannot solve. In this sense, ProductOps is an internal platform product.

How economic globalization, generational transition, and technology converge to flatten the consumer experience

In this article we will be detailing: Stages of the interview process; Topic areas and examples of interview questions; Pre-interview research for applicants

Good and great activation rates based on the results of our benchmarking survey

How Notion, Coda, and Airtable are chipping away at Microsoft's monopoly

This is a format I developed and have run with startups in incubators and accelerators, grad students, and other groups. The goal is to understand how timing may benefit a specific business or product and then how to express that. I use something that I call a Timing Map to help organize the information and understand its impact.

Here's why your company isn't acting on evidence that challenges its assumptions, and how you can deal with these falserationales.

We’re going to make the case for why and how you’ll be able to move your business forward with big experiments. We’ll make our case using an example of a big, risky bet: turning off your highest performing channel.

The team knows that learning reviews, one-pagers, continuous roadmapping, and data jams are valuable, but we can't make it work. Are we doomed to short-termism and focusing on reactive fires?

Independent software vendors and other AWS partners get potential exposure to the cloud provider’s vast customer base on AWS Marketplace, which last year accounted for more than $1 billion in transactions.

Office Hours hosted Carilu Dietrich, marketer at Atlassian & advisor to many iconic product-led growth companies (PLG). Her unique vantage point on the tension facing the companies pursuing both PLG & classic selling formed the basis of most of our conversation. Here are some notes from the session.

What we can learn about acquiring early B2B customers, jobs-based marketing, SaaS pricing strategies, and content-driven growth from Intercom.

How to prevent a lack of trust and collaboration between Product and Engineering that leads to a bottleneck in product growth

When a product release fell short of expectations, the Grailed team used opportunity mapping to course correct and got outsized results.

Product Managers uniformly seem to be burning out. I believe there’s another way.