A relationship built on communication, candor, and trust

Lessons from getting $1M+ in higher comp

When you are selling to enterprise buyers, but your end user is actually not the people who are buying, how do you approach discovery?

This post is about a common problem: yo-yo strategies. Does your company change strategy every six months? Do things feel highly reactive? Is your team experiencing whiplash as it responds to the latest shifts?

To interest a potential user in your product, you make a sort of promise about how the product will make their life better. Your task during activation and onboarding is to keep this promise and enable users to personally experience this added value for themselves.

Most of the companies I know of and work with have had at least some level of staff reduction, and have worked to bring down their spend. Some have a sizable war chest because they raised funds when it was easy, and were conservative about their spending. Many weren’t so careful about their spending, and some are in real trouble.

Nuances and caveats in how we segment our customer base

The definitive, 25-page guide on resumes and interviews from an APM alumni

The problem isn't that people can't think strategically. The problem is that there are disincentives to thinking strategically. Strategy requires discourse, collaboration, contemplation, and critical thinking. It takes time and space. Sadly, time to think—alone and together—is in short supply in most organizations.

The global crypto market has lost $1.2 trillion dollars since April 2022 and multiple crypto companies are facing bankruptcy. Just WTF happened? Here's how a few greedy players (LUNA, 3AC, and Celsius) screwed millions of retail investors.

Sometimes growth slows down. It can be tempting to do more and more but that is the opposite of what you should be doing.

Managing & coaching are very different skills that are commonly lumped together. But the best managers can switch between managing, coaching & more!

Metrics help companies to achieve goals and transform business by pinpointing areas for improvement. But sometimes, metrics can actually be harmful and counterproductive. Excessive focus on metrics can cause product teams to neglect customers’ needs.

It would be great if availability bias would have a positive effect on your pricing. Unfortunately, it usually doesn’t. It’s just one of those many factors that lead to sub-optimal outcomes.

A tale of two software sales processes: overselling by accident and deliberately underselling

An executive summary is an overview that helps build credibility and align people around the most important priorities captured in a report. There are 5 steps to writing a great one.

What is growth marketing & how has it evolved as a marketing tactic over the past decade? We talked to 5+ growth marketing experts to find out.

Landing your first or even your second job in product can be really tricky. Most companies only want to hire product managers with experience, but you can’t get experience if no one will hire you.

Here we will discuss how to spot the “aha moment” by combining qualitative and quantitative methods.

Rubrics are often used to select the best option in a multi-dimensional decision space. However, they often do not clearly identify a winner, nor do they result in an explanation of the decision that is easily communicated to others, especially those whose favorite option was scored close to the winner, but was not selected. Binstack is a solution.

A complex problem cannot be simplified. If you can simplify it, then it isn’t a complex problem. You may choose to focus energy on a key leverage point, or establish one or more enabling constraints. To make progress, you may choose to selectively ignore things, blur your vision, or think in broad strokes. These approaches will reduce cognitive load and will feel simpler. But they don’t leave us with a simple problem.

The change that shaped the engineering culture for years to come, and my take on Platform teams

We requested seasoned product managers, all former engineers, to discuss their own experiences with the transition and how to move towards a product management career.

A lot has been said about what constitutes a good product-market fit. I don’t want to rehash that. Rather, I wish to offer a different perspective on how we can begin to think about products and the markets they exist in. A perspective that is based on first principles.

The Art of Game Feel (a.k.a Juice) in Product Design